1. What is counselling?

Counselling is a confidential, professional relationship that helps individuals explore personal challenges, develop coping strategies, and improve their emotional well-being.

2. How do I know if I need counselling?

If you're feeling overwhelmed, stressed, anxious, depressed, or experiencing difficulties in relationships, work, or life transitions, counselling can help you gain clarity and support.

3. What issues can counselling help with?

Counselling can address:

• Anxiety and stress

• Depression and mood-related issues

• Relationship or family conflicts

• Trauma and grief

• Self-esteem or confidence challenges

• Life changes (career, health, transitions)

• Behavioural or emotional difficulties

4. Is counselling confidential?

Yes. Sessions are confidential. Information is only shared if required by law or if there is risk of harm to yourself or others.

5. How long is a typical session?

Most sessions last 45–60 minutes, depending on the type of counselling.

6. How many sessions will I need?

This varies. Some people benefit from a few sessions, while others prefer ongoing support. Your counsellor will help tailor a plan to your needs.

7. Do you offer online or virtual counselling?

Yes. We offer a confidential teletherapy sessions, using a HIPPA compliant videoconferencing platform.

8. What qualifications do your counsellors have?

I am a licensed clinical social worker.

9. How do I book an appointment?

You can usually book via phone, email, or by clicking on this link: https://care.headway.co/providers/katalin-vinczi-sierra?utm_source=pem&utm_medium=direct_link&utm_campaign=106092

10. How much does counselling cost?

I work with a number of insurance companies. Check out my services page for further information on counseling fees and a list of insurance companies that I am credentialed with.

11. What should I expect in my first session?

Your first session often includes:

• An introduction to the counselling process

• Discussion of your concerns and goals

• Opportunity to ask questions

• Agreement on confidentiality and session structure

12. What if I don’t feel comfortable with my counsellor?

It’s important to feel safe and supported. If the fit isn’t right, we can discuss different options—this is normal and encouraged.

13. Do you offer emergency or crisis support?

I do not provide emergency care. If you are in immediate danger or crisis, you should contact emergency services or crisis hotlines.

14. Can I bring someone with me?

Some counsellors allow support persons for the first session, depending on the situation. Always check beforehand.

15. Is counselling suitable for children and teens?

Yes, I specialize in working with children and teens, using age-appropriate methods. Parent or guardian involvement may be required.